pec88 Privacy Policy
Our complete and transparent policy on how we collect, use, and protect your personal information at pec88 is presented in full detail here.
pec88 (hereinafter referred to as "we", "our", or "the platform") operates a safe and reliable online gaming environment for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect your personal information, the purposes for which we use it, how long we retain it, and how we keep it secure. By using the pec88 website or services, you are considered to have fully accepted the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.
What Information We Collect
When you create an account and use our services at pec88, we collect various types of information. This information is divided into two main categories — information you provide directly, and information collected automatically.
Information You Provide Directly
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport details (for identity verification)
- Residential address
- Financial transaction details (bKash, Nagad, Rocket, Upay account numbers)
- Bank account details (for bank transfers)
Automatically Collected Information
- IP address and device type
- Browser type and version
- Operating system
- Session time and site visit patterns
- Gaming history and betting activity
- Information from cookies and tracking technologies
- Login and logout time and date
Purpose of Using Your Information
We use your personal information only for the following lawful and clearly defined purposes. We do not sell this information to any third party without your consent.
| Purpose | Description |
|---|---|
| Account Management | Completing the registration process, verifying login, and ensuring account security. |
| Identity Verification (KYC) | Verifying national ID to prevent financial fraud and confirm age. |
| Financial Transactions | Securely processing deposits and withdrawals. |
| Customer Support | Providing assistance through 24/7 live chat and resolving complaints. |
| Promotional Communications | Notifying you of bonus offers and updates with your consent. |
| Security and Fraud Prevention | Detecting unusual transactions and suspicious activity. |
| Responsible Gaming | Analyzing play patterns to provide warnings and help set limits when needed. |
| Legal Compliance | Complying with applicable laws and regulations and responding to requests from authorities. |
Data Retention and Security Measures
pec88 gives the highest priority to the security of your personal information. We apply industry-standard technical and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.
SSL Encryption
Our platform uses the highest level of SSL (Secure Socket Layer) encryption technology. As a result, all information transmitted between you and our servers remains fully encrypted.
Secure Data Storage
Your information is stored on secure, access-controlled servers. Only authorized staff can access this information through a strict identity verification process.
Regular Security Audits
Our systems are tested through regular security audits. Any vulnerabilities are identified and resolved promptly to keep your information protected.
Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purpose of collection or as required by legal obligations. Specifically:
- Account information: retained for a defined period after account closure as required by law.
- Transaction records: kept for the period specified under financial regulations.
- Communication records: retained for as long as needed for customer service improvement and dispute resolution.
- Marketing communications: until you withdraw your consent.
Sharing Information with Third Parties
pec88 does not sell or rent your personal information for commercial purposes. However, in the following limited circumstances we may share necessary information with specific third parties:
Payment Processors
Only the information required to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These organizations are governed by their own privacy policies.
Legal Authorities
Information may be provided to government and legal authorities as part of a court order, legal investigation, or mandatory legal process.
Service Provider Partners
Technology support providers, server operators, and gaming software suppliers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft) may access limited information under contract.
Business Restructuring
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity, though the protections of this Privacy Policy will continue to apply.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device that help remember your preferences and session information.
Essential Cookies
These cookies are essential for the basic functionality of the website. They are required for maintaining login status, security verification, and managing gaming sessions, and cannot be disabled.
Performance Cookies
These cookies help us understand how visitors use our site. The information collected is completely anonymous and is used only to improve site performance.
Functional Cookies
These cookies remember your preferred language, gaming settings, and other personalized features. Disabling them may limit some functionality.
Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may prevent some core features of pec88 from working properly.
Your Rights as a User
As a pec88 user, you have the following rights regarding your personal information. To exercise these rights, please contact our support team.
Right to Access
You can find out at any time what information we hold about you and how it is being used.
Right to Rectification
If there are any errors or inaccuracies in the information we hold about you, you can request a correction.
Right to Erasure
In certain circumstances you can request that your personal information be deleted, though complete deletion may not be possible if legal obligations apply.
Right to Object to Processing
You have the right to object to the use of your information for marketing purposes and to withdraw your consent.
Right to Data Portability
You can request to receive the personal information you have provided in a structured, commonly used format.
Right to Restrict Processing
In certain circumstances you have the right to request that processing of your information be temporarily restricted.
Protection of Minors' Information
pec88 strictly provides services only to individuals aged 21 or older. We do not knowingly collect personal information from minors. Age verification is mandatory at the time of account registration. If we become aware that a person under the age of 21 is using our platform, we will immediately close that account and delete all associated information.
If you believe a minor is using our platform, please contact us immediately at [email protected].
Policy Changes and Updates
We may review and update this Privacy Policy from time to time. Changes may be required due to changes in the scope of services, new legal obligations, or technological developments.
For significant changes, we will notify you in the following ways:
- Sending a notice to your registered email address.
- Displaying a notification on the platform at your next login.
- Updating the "Last Updated" date at the top of this page.
Continued use of the service after any changes will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.
Contact Us About Privacy
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your information, please contact us. Our data protection team is ready to answer all your questions.
Support Center
For Quick Support
To submit a privacy complaint or request a correction to your information, please include the following details in your email:
- Your registered email address
- Type of request (access, correction, deletion, etc.)
- Brief description
We will process your request as quickly as possible and notify you of the outcome.
Related Pages
See the pages below for more information: